Wasn't ready to buy a car but my 15 yr old jeep lost its transmission. I've been driving past the new VW store on Randall Rd and I thought I'd stop and see if they had something to fit my budget. My salesman Jim Conklin found me a certified pre-owned Jetta that the family just loves. Elgin Volkswagen made the process so simple and painless. Was in service today taking advantage of the free car washes and the salesman actually remembered our names from 2 months ago. Great service. We will be back in summer to see Jimmy for the wifes car.