Are car dealerships an essential service in Illinois during the stay-at-home period?

By Product Expert | Posted in Community, Dealership Information, Elgin Volkswagen, FAQs on Monday, April 13th, 2020 at 3:24 pm
White text on a green background reads, "WE'RE OPEN FOR BUSINESS AND HERE TO HELP! We want tp assure everyone that we are actively takeing the necessary measures to keep customers, employees, and our communities safe in the wake of the COVID-19 outbreak. Your health and well-being is our top priority!"

Open Car Dealerships and Service Centers in Illinois During COVID-19

Governor Pritzker has issued an official Stay At Home Order for Illinois that requires all “non-essential” businesses and services to close their doors (unless the employees can work remotely). As this is an unprecedented (albeit necessary) step, many citizens remain confused about what actually qualifies as essential. Are car dealerships, for example, considered an essential business in Illinois during the COVID-19 quarantine?



Yes, Governor Pritzker designates, “gas stations and businesses need for transportation” under his “essential businesses and operations” category on the official Illinois Stay At Home Order. Businesses needed for transportation include:

  • Auto-supply
  • Auto repair
  • Related facilities
  • Bicycle shops and related facilities

Other transportation services allowed to continue operations include airlines, taxis, transportation network providers such as Uber and Lyft, vehicle rental services, paratransit and other private, public and commercial transportation and logistics providers necessary for essential activities as expressed in the executive order.

A woman ponders deeply about whether car dealerships are open in Illinois during the COVID-19 pandemic.

Where can I still purchase and service vehicles in Elgin during the COVID-19 quarantine?

As a result of the above, we here at Elgin Volkswagen remain open to fulfill your automotive needs during this time. Of course, we have altered our practices significantly in the interest of providing a sterilized, sanitized environment for our customers. This includes incorporating a rigorous cleaning schedule wherein we clean and sanitize all frequently touched surfaces throughout the day.

As time goes on, we will continue to monitor any and all necessary procedures. Our top goal is to ensure a safe environment for all as we continue to adapt to this ever-developing pandemic.

Though our dealership remains open, we encourage our customers to take advantage of our full online support options. We encourage all to feel free to contact us through chat, email, or phone. Those who need service on their ride can take advantage of our free service pick-up/drop-off option, wherein our representative will come collect a vehicle right from your driveway and drop it back off after repairs are completed.

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