Our COVID-19 Response

COVID-19 Response and Protective Measures at Elgin Volkswagen

Daily life has changed greatly over the past month for nearly every American. We’ve all had to make some adjustments, both major and minor, to ensure safety from the spread of COVID-19. Many businesses have been closed, and many individuals are nobly staying at home in order to minimize infection rates.

Here at Elgin Volkswagen, our service and sales departments are deemed an essential service by the Illinois government. After all, many individuals still require transportation, whether that be to make trips to the grocery store, tend to loved ones, or drive to one’s essential place of business. Whatever the reason for your automotive need, we are here to fulfill it.

Elgin Volkswagen Coronavirus Sanitation Procedures

Of course, we have made many large adjustments as well to ensure that everyone stays safe and healthy. All of our departments are operating by appointment only; this is to minimize crowds at the dealership and to help us remain prepared. To schedule an appointment, contact us today!  

We are taking every precaution to ensure a clean, sterilized environment. Everything is being sanitized, and we have implemented a rigorous cleaning schedule. We are placing particular emphasis on keeping all frequently touched surfaces, such as door handles and bathroom areas, nice and clean.

Our ultimate goal is that the Elgin VW dealership continue to be a safe place for all. As time goes on, we are continuing to closely monitor the situation. We greatly appreciate our customers’ continuing support and patience. Since the coronavirus situation is on-going and ever-developing, we have to be as well.

Online Support

In order to minimize forays outside of your residence, we encourage customers to take advantage of our full online support. This includes the ability contact us through online chat and email, as well as to explore all of our services and latest updates through our website. We also provide full customer support via phone at 847-248-2000.

Remote Service

If you need service on your vehicle, we’re offering a free pick-up and delivery option. Yes, that means we will come to your residence to pick up your ride, take it to our shop for service, and drop it back off with you when we’re done. All transactions can be taken care of remotely to responsibly minimize physical contact.