How Are We Doing?

If you want to hear what our customers are saying about us, then this page has the information that you need. Our team is always hard at work delivering one of the best car buying experiences available in Chicagoland. Our friendly attitudes and our attention to detail has created some buzz on the Internet. All over the place, it seems that people are excited to talk about Elgin Volkswagen. Maybe it’s time that you come down to see us in Elgin. We can deliver the same great experience that our customers below had. Only this time it will be special, because it will be your experience.

106 Reviews

4.9 out of 5 stars

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Rodger VanAusdal 30 Jan 2020

Everything was good. Fairly smooth. Thought we were treated good and fair. We drove a long way to get there, they seemed to be pretty understanding of that. And put up with my twin 5 year olds well. We ran into a small issue right after accepting the Jeep. But they made it right. So I would highly ...recommend these guys. Show more

5 rate

Trina Yang 13 Jan 2020

so far so good, if you are there ask for Joe. Easy going down to earth guy. I bought a used 4runner there. I was looking for one all over different state. Most of the other dealerships besides this one took me as a joke because I live far away. But thanks to the team there for taking the time so ans...wer my questions, took pictures for me, and call me back. Show more

5 rate

Phil B 13 Jan 2020

I had a very pleasurable experience while visiting this dealership. The staff were very friendly and courteous. All of my questions and concerns were addressed in a professional and respectful manner. I would highly recommend this dealership to anyone, especially to my friends and family!

5 rate

Megan Avella 10 Jan 2020

Thank you Allison Petty! You were so helpful, I had a wonderful experience purchasing my new car! I appreciate all your time and patience.

5 rate

Jack Bavaro 03 Jan 2020

Very nice newer dealership... Went in for recall fix and was in and out in about 40-minutes. Very clean, quite and accommodating place.

5 rate

Jack Palumbo 31 Dec 2019

Allison was very helpful, easy to work with and very knowledgeable about the car we purchased. I would highly recommend Allison to help you with your next car purchase.

5 rate

Jason 02 Dec 2019

Allison Petty and her upper management team were wonderful people. Everyone was willing to get a deal done and help me find financing at a decent rate for a used car. Sat down with me and explained everything from back to front when it came the paperwork time. Good honest hardworking people, they do... business the right way. Their goal at the end of the day is to sell cars, but they do it in a very honest and transparent way. Only bad part was I was missing a brake fluid cap which allowed spillage and moisture to build. Show more

4 rate

Jason .K 02 Dec 2019

4 rate

Rabbi Farraj 01 Dec 2019

We were treated with utmost respect and received a great deal. The process was simple and straightforward. The folks working there were very cordial and professional.

5 rate

gobo lov 24 Nov 2019

After a negative experience with another local VW dealer we ended up at Elgin VW - it was like night & day. These guys were totally professional, receptive to concerns and really stepped up when the vehicle we ended up purchasing had an issue. I would highly recommend them, based on our October 2019... experience. Show more

5 rate

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