How Are We Doing?

If you want to hear what our customers are saying about us, then this page has the information that you need. Our team is always hard at work delivering one of the best car buying experiences available in Chicagoland. Our friendly attitudes and our attention to detail has created some buzz on the Internet. All over the place, it seems that people are excited to talk about Elgin Volkswagen. Maybe it’s time that you come down to see us in Elgin. We can deliver the same great experience that our customers below had. Only this time it will be special, because it will be your experience.

Customer Lobby
Sort by: Latest review first / Highest rating first
Tee Duncan 30 Sep 2019
Very professional and thorough service on Saturday. Will definitely go back.
5 rate
Google
Jeff Smolinske 29 Sep 2019
I felt there was no pressure to buy and the salesman and other people I dealt with were upfront and straightforward in our dealings. I didn't feel there was any attempt to deceive me. I also loved the indoor delivery of the car, as it was raining all day. I also love the new Jetta.
5 rate
Google
Jeffery Katz 26 Sep 2019
Rob and Marco were great to work with. I purchased an Atlas and I was very selective on the trim/colors that I wanted on the car. They were able to find me the exact car I wanted in a matter of 48 hours and delivered on their promise!!!
5 rate
Google
Cameron Kindra 19 Sep 2019
Everyone at the dealership was friendly, everyone had a positive spirit & were smiling. Everyone made sure we were comfortable & answered every question we had willingly, even though we were being very thorough with our investigation about pricing & vehicle specifications. Ultimately, I left without... any unanswered questions. Conversations during down time were friendly, professional, and respectful and we enjoyed getting to know everyone we worked with. I left with an incredible car at I price that I was comfortable with! Show more
4 rate
Google
Kathleen 12 Sep 2019
The salesperson was very warm and friendly, patiently answered our many, many questions and was very helpful introducing me to the car.
5 rate
Edmunds
Teresa 12 Sep 2019
When arrive for my appointment for service We were greeted and process right away and our wait time was in less then a hour. Was very pleased
5 rate
Cars.com
Kathleen 12 Sep 2019
The salesperson was very warm and friendly, patiently answered our many, many questions and was very helpful introducing me to the car.
5 rate
Cars.com
Jasmine 12 Sep 2019
I appreciate all the hard work and communication Rob and Jonathan put in to help me. I talked to Rob for one week straight and he didn’t give up
5 rate
Cars.com
Don 11 Sep 2019
Very open with the drop off time. The pick up process needs improvement. Never had a problem with the repairs.
4 rate
Cars.com
Tony 10 Sep 2019
Jeff Gossage does a great job of not pressuring his customers into a sale. Very fair.
5 rate
Edmunds
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