How Are We Doing?

If you want to hear what our customers are saying about us, then this page has the information that you need. Our team is always hard at work delivering one of the best car buying experiences available in Chicagoland. Our friendly attitudes and our attention to detail has created some buzz on the Internet. All over the place, it seems that people are excited to talk about Elgin Volkswagen. Maybe it’s time that you come down to see us in Elgin. We can deliver the same great experience that our customers below had. Only this time it will be special, because it will be your experience.

Customer Lobby
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Trina Yang 13 Jan 2020
so far so good, if you are there ask for Joe. Easy going down to earth guy. I bought a used 4runner there. I was looking for one all over different state. Most of the other dealerships besides this one took me as a joke because I live far away. But thanks to the team there for taking the time so ans...wer my questions, took pictures for me, and call me back. Show more
5 rate
Google
Phil B 13 Jan 2020
I had a very pleasurable experience while visiting this dealership. The staff were very friendly and courteous. All of my questions and concerns were addressed in a professional and respectful manner. I would highly recommend this dealership to anyone, especially to my friends and family!
5 rate
Google
Megan Avella 10 Jan 2020
Thank you Allison Petty! You were so helpful, I had a wonderful experience purchasing my new car! I appreciate all your time and patience.
5 rate
Google
Jack Bavaro 03 Jan 2020
Very nice newer dealership... Went in for recall fix and was in and out in about 40-minutes. Very clean, quite and accommodating place.
5 rate
Google
Jack Palumbo 31 Dec 2019
Allison was very helpful, easy to work with and very knowledgeable about the car we purchased. I would highly recommend Allison to help you with your next car purchase.
5 rate
Google
Jason .K 02 Dec 2019
Allison Petty and her upper management team were wonderful people. Everyone was willing to get a deal done and help me find financing at a decent rate for a used car. Sat down with me and explained everything from back to front when it came the paperwork time. Good honest hardworking people, they do... business the right way. Their goal at the end of the day is to sell cars, but they do it in a very honest and transparent way. Only bad part was I was missing a brake fluid cap which allowed spillage and moisture to build. Show more
4 rate
Google
Rabbi Farraj 01 Dec 2019
We were treated with utmost respect and received a great deal. The process was simple and straightforward. The folks working there were very cordial and professional.
5 rate
Google
gobo lov 24 Nov 2019
After a negative experience with another local VW dealer we ended up at Elgin VW - it was like night & day. These guys were totally professional, receptive to concerns and really stepped up when the vehicle we ended up purchasing had an issue. I would highly recommend them, based on our October 2019... experience. Show more
5 rate
Google
Peggy Thomas 21 Nov 2019
Rob is a knowledgeable, friendly and low-pressure guy to work with on the sales side. Marco in finance provided a detailed breakdown of the sales figures, giving me the confidence I needed to move forward with the deal, and AJ closed the transaction in a friendly, professional manner. Great dealers...hip experience - highly recommend! Show more
5 rate
Google
Anna Astashkina 15 Nov 2019
Very friendly and knowledgeable employees. Highly recommend this place + they gave us the best price for a new car
5 rate
Google
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