How Are We Doing?

If you want to hear what our customers are saying about us, then this page has the information that you need. Our team is always hard at work delivering one of the best car buying experiences available in Chicagoland. Our friendly attitudes and our attention to detail has created some buzz on the Internet. All over the place, it seems that people are excited to talk about Elgin Volkswagen. Maybe it’s time that you come down to see us in Elgin. We can deliver the same great experience that our customers below had. Only this time it will be special, because it will be your experience.

Customer Lobby
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Tom Hetzel 20 May 2019
Service department visit. Very organized. Clean. Waiting area very comfortable. Service writer friendly and kept me informed on my vehicles progress as I waited.
5 rate
Google
Frank J. Conti 02 May 2019
A very nice dealership with GREAT employees. My wife and I went in on April 5th and we had the pleasure of working with Rob and Vito. We were showed the model we picked out in a clean, well lit indoor showroom area. All the features were explained to us and the differences in the trim levels. No... pressure what's so ever. I was never upsold or pressured to upgrade to a different trim or model. We had the deal done in no time. As a matter of fact it was such a great experience I brought my sister inlaw in 3 weeks later and she purchased a car as well. Thank you again Vito Massi, Rob and the finance manager!! Show more
5 rate
Google
Neydy Duran 29 Apr 2019
We had yet again the pleasure of working with Elvis Halipaj. We came in to shop around for a vehicle that suited us best and under no circumstances did we feel pressured to buy anything. On the contrary Elvis is extremely helpful. He helped us find exactly what we wanted and needed. He’s always ve...ry attentive to our needs and never fails to provide excellent customer service. He even took the time to show us all the functions of our new vehicle. As well as answer any questions we had. We always refer our friends and family here to work with Elvis. We are very happy and pleased. Thank you again!!! Show more
5 rate
Google
Ricky Barnes 20 Apr 2019
Went in for service only. Super friendly staff, very quick and efficient as well.
5 rate
Google
Greg M 16 Mar 2019
Worked with Elvis to buy a car today and had a great overall experience. Very informative and never pressured me into buying. Whole process took about 2 hours.
5 rate
Google
Lucky Lucy1205 12 Mar 2019
Stopped to browse. Came home with a new car. Wonderful sales associate, Rob. No pressure. Great car. We'll see about the Service Department soon. Stay tuned .....
4 rate
Google
Michael 01 Jan 2019
We bought a new 2018 Beetle with Bruce Taira. We did all the negotiations online and over the phone and he sent us the terms of sale. Also gave us great value on our trade in sight unseen. There was no manager BS, would highly recommend Bruce and this dealership.
5 rate
Edmunds
Juan Maya 25 Oct 2018
Had the best experience with Fernando Ortega and Vito Masi.showed me couple different cars. Helped me find the right vehicle. Love my brand new passat.
5 rate
Google
Alicia Barajas 24 Oct 2018
I purchased a new Volkswagen last week. With the help of Jose Fernandez. He is very polite, well informed young man. He helped us pick out the best vehicle in our budget. While providing excellent customer service. They have a wonderful staff and a beautiful facility.
5 rate
Google
Chris Chiappetta 18 Oct 2018
2 cars purchased here in 3 years. Outstanding dealership.
5 rate
Google
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