Elgin Volkswagen dealership customer reviews

Nina Freeman 02 Dec 2020

I had the privilege of speaking with Malia who by far has been the most informative representative that I've spoken with. Yes, she works for the company but never lost sight of my needs and wants remaining a priority. Hands down the most comfortable experience I've ever had!!!! Definitely recommend... her expertise and services. Show more

5 rate

Mike Pascazio 21 Nov 2020

Excellent service staff! Logan made my experience there a positive one. Prices are fair and the work quality is phenomenal. This place has what a lot of dealerships lack.

5 rate

Santa Nunez 09 Oct 2020

Always a great experience at Elgin VW! Finance was smooth and very helpful with explaining everything, everyone was super professional and kind. Shout out to Allison, she always does a great job with finding my perfect vehicle. She sold me my first Jetta and now my first SUV :D

5 rate

Joe HSu 19 Sep 2020

By far the best place i have had buying a car, everyone was super professional and went out of their way. They were out of bottle water and the service manager drove to the gas station and brought water for me!! I would recommend every and any one to check this place out if you are shopping for a u...sed or new car. ????? thumbs up! Show more

5 rate

A Google User 09 Sep 2020

The salesman, Jeff, was easy to converse and the manager was open to negotiate but they didn't inform us of the forms of payment effectively. We had to jump hoops in order to pay the down. It was too late to extend our resources. We had to have a bank representative intervene.

4 rate

James Dixon 09 Sep 2020

The salesman, Jeff, was easy to converse and the manager was open to negotiate but they didn't inform us of the forms of payment effectively. We had to jump hoops in order to pay the down. It was too late to extend our resources. We had to have a bank representative intervene.

4 rate

Arthur PillzMusicProducer 31 Aug 2020

Love the dealership

5 rate

R Drevs 31 Aug 2020

Looked at cars friendly service from an informative agent

4 rate

A Google User 31 Jul 2020

We purchased a 2021 VW Atlas SE R-Line. I had a bad experience with another dealership and came here with exactly what I wanted and with a timeframe I needed the vehicle by. They were able to find me the exact vehicle, right down to color and features. We will be coming back here in the future rega...rdless of the fact we live almost 2 hours away. We dealt with Craig, sales associate Miles/Myles, and the finance department and they were all professional, polite, and went above and beyond. Show more

5 rate

Lora Ludwig 31 Jul 2020

We purchased a 2021 VW Atlas SE R-Line. I had a bad experience with another dealership and came here with exactly what I wanted and with a timeframe I needed the vehicle by. They were able to find me the exact vehicle, right down to color and features. We will be coming back here in the future rega...rdless of the fact we live almost 2 hours away. We dealt with Craig, sales associate Miles/Myles, and the finance department and they were all professional, polite, and went above and beyond. Show more

5 rate

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