How Are We Doing?

If you want to hear what our customers are saying about us, then this page has the information that you need. Our team is always hard at work delivering one of the best car buying experiences available in Chicagoland. Our friendly attitudes and our attention to detail has created some buzz on the Internet. All over the place, it seems that people are excited to talk about Elgin Volkswagen. Maybe it’s time that you come down to see us in Elgin. We can deliver the same great experience that our customers below had. Only this time it will be special, because it will be your experience.

Customer Lobby
Sort by: Latest review first / Highest rating first
Justin Walton 17 Feb 2021
I spoke to someone named Haley on the phone who was very helpful on giving details about the car I wanted and being very kind in general. When I got to the dealership everything was that much easier because I already had in mind what I wanted to get, I was out of the lot and driving home within 60 m...inutes of arriving. Quality customer service and in-person experience, I recommend this dealership for anyone who is looking for an affordable, safe car. Show more
5 rate
Google
David Young 04 Jan 2021
I had the pleasure of speaking with Haley, she was very patient with me even though I was asking multiple questions. She made me feel comfortable and not like I was being taken advantage of. She made my vehicle searching process very stress free!
5 rate
Google
Chelsea Whitlow 19 Dec 2020
Allison was amazing and super helpful! She was not pushy and totally understanding of our needs!!! So thankful we went here and got this awesome car!!! ♥️
5 rate
Google
tinka shotof 18 Dec 2020
First off very nice staff. When I got there very welcoming we had Malia she was very helpful. Got my SUV that my husband and I wanted at our budget price. Highly recommended!
5 rate
Google
Sylwia Urbanowska 12 Dec 2020
Thank you so much! Hailey was a sweetheart, so nice and helpful. Highly recommend Elgin Volkswagen.
5 rate
Google
Candace Whitley 11 Dec 2020
This place has a great atmosphere, Haley Whitley was very helpful polite and respond quickly to my questions.
5 rate
Google
Jeismarie Betancourt 11 Dec 2020
Malia is the way to go.. If you're looking for someone with the experience, knowledge and personality ask for her. Thank you for all you do
5 rate
Google
Double The Trouble Twice The Fun 11 Dec 2020
The lady I worked with on purchasing my vehicle was so sweet and understanding on how prompt and affordable my situation was. Thank you Malia you made the decision easy for me
5 rate
Google
M Whitley 11 Dec 2020
I must say I was just looking on line and I was just initially checking the vehicle specifications out . And Then what happened next was pretty impressive , this young lady Haley had contacted me , asking me questions of my inquiry . On the vehicle I am interested in , she gave me details I didn’t... see on my own while browsing on the website . Since I always do my research in advance , I’m thinking This young lady definitely impressed me with her Knowledge on this vehicle and the specs I was inquiring about . Signed Very impressed and informed . Show more
5 rate
Google
Geneva Pollman 11 Dec 2020
I had consulted with a representative at this location, Haley W, her guidance was helpful and her personality made the meeting comfortable. Very professional and will be recommending her to my peers who are interested in getting a new ride. -Geneva P
5 rate
Google
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