If you want to hear what our customers are saying about us, then this page has the information that you need. Our team is always hard at work delivering one of the best car buying experiences available in Chicagoland. Our friendly attitudes and our attention to detail has created some buzz on the Internet. All over the place, it seems that people are excited to talk about Elgin Volkswagen. Maybe it’s time that you come down to see us in Elgin. We can deliver the same great experience that our customers below had. Only this time it will be special, because it will be your experience.
I don’t really know where to begin. Such a great store and atmosphere. The service department is awesome and the sales staff is great. I have had the pleasure of working with Marco the sales manager and few of his sales folks. If you need a car or have yours fixed see elgin VW.
24 Jul 2020
Drove 20 hours round trip from Upstate NY to make a deal involving a trade for a vehicle at Elgin VW, and it was seriously worth every minute. After searching much of the North East US for a particularly optioned 2018 Tiguan SE, and having poor experiences with other, local dealerships, I expanded m...y search and found exactly what I was looking for. Vito and Allison were a pretty pleasure to work with in coordinating the deal over the phone and gave a very fair trade offer. Jeff, AJ, and Craig were all fantastic when we arrived to take delivery. All smooth and no-nonsense. We initially drove off, and noticed that a window switch was broken, and the tires were making a lot of noise. We brought it right back and they made everything right by fixing the switch and installing brand new tires! Very trustworthy and honest dealer. 10/10 would do business with again!Show more
24 Jun 2020
Great service picking up my new vehicle from Marco Palacios. Outstanding GM.
29 May 2020
Thank you Volkswagen Elgin Team! Everyone from the sales staff to management to the service staff were just amazing. Vito, Joe, Logan , to name a few of all the kind helpful staff we’ve met here made our new purchase amazing and help our older volkswagen stay in tip top shape. Thanks again!
01 May 2020
Great experience at this dealership. I really appreciated the patience and help I received from Allison! She answered all my questions I had on the 2020 GTI in a professional manner. She kept a bright smile the entire time we spoke on the vehicle and continued a great conversation afterwards. Alliso...n has a great personality and made this experience very enjoyable. I highly recommend anyone to request her for assistance when interested in a vehicle. Thank you Allison!Show more
12 Mar 2020
I had a very pleasurable experience while visiting this dealership. The staff were very friendly and courteous. I would highly recommend this dealerships.
30 Jan 2020
Everything was good. Fairly smooth. Thought we were treated good and fair. We drove a long way to get there, they seemed to be pretty understanding of that. And put up with my twin 5 year olds well.
We ran into a small issue right after accepting the Jeep. But they made it right. So I would highly ...recommend these guys.Show more
13 Jan 2020
so far so good, if you are there ask for Joe. Easy going down to earth guy. I bought a used 4runner there. I was looking for one all over different state. Most of the other dealerships besides this one took me as a joke because I live far away. But thanks to the team there for taking the time so ans...wer my questions, took pictures for me, and call me back.Show more
13 Jan 2020
I had a very pleasurable experience while visiting this dealership. The staff were very friendly and courteous. All of my questions and concerns were addressed in a professional and respectful manner. I would highly recommend this dealership to anyone, especially to my friends and family!
10 Jan 2020
Thank you Allison Petty! You were so helpful, I had a wonderful experience purchasing my new car! I appreciate all your time and patience.