How Are We Doing?

If you want to hear what our customers are saying about us, then this page has the information that you need. Our team is always hard at work delivering one of the best car buying experiences available in Chicagoland. Our friendly attitudes and our attention to detail has created some buzz on the Internet. All over the place, it seems that people are excited to talk about Elgin Volkswagen. Maybe it’s time that you come down to see us in Elgin. We can deliver the same great experience that our customers below had. Only this time it will be special, because it will be your experience.

Customer Lobby
Sort by: Latest review first / Highest rating first
Kathleen 12 Sep 2019
The salesperson was very warm and friendly, patiently answered our many, many questions and was very helpful introducing me to the car.
5 rate
Cars.com
Teresa 12 Sep 2019
When arrive for my appointment for service We were greeted and process right away and our wait time was in less then a hour. Was very pleased
5 rate
Cars.com
Kathleen 12 Sep 2019
The salesperson was very warm and friendly, patiently answered our many, many questions and was very helpful introducing me to the car.
5 rate
Edmunds
Don 11 Sep 2019
Very open with the drop off time. The pick up process needs improvement. Never had a problem with the repairs.
4 rate
Cars.com
Tony 10 Sep 2019
Jeff Gossage does a great job of not pressuring his customers into a sale. Very fair.
5 rate
Edmunds
Alberto 10 Sep 2019
Everything was a great experience, would definitely be buy at Elgin Volkswagen for now on and only at Elgin Volkswagen
5 rate
Cars.com
Merle 10 Sep 2019
Able to conduct business over the phone and not have to play all the games that are associated with most dealerships.
5 rate
Cars.com
Doug 10 Sep 2019
I was impressed with the professional service and the clean and friendly atmosphere. My car was serviced in the amount of time that was estimated.
5 rate
Cars.com
Kristopher 10 Sep 2019
It was a very quick process compared to the hours you would spend at other dealers. AJ did a fantastic job, made the process simply easy
5 rate
Cars.com
Anthony 10 Sep 2019
Customer service is top notch! Had my vehicle serviced and out the door in a timely manner. Will definitely continue to bring my vehicle here for future work/maintenance!
5 rate
Cars.com
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