How Are We Doing?

If you want to hear what our customers are saying about us, then this page has the information that you need. Our team is always hard at work delivering one of the best car buying experiences available in Chicagoland. Our friendly attitudes and our attention to detail has created some buzz on the Internet. All over the place, it seems that people are excited to talk about Elgin Volkswagen. Maybe it’s time that you come down to see us in Elgin. We can deliver the same great experience that our customers below had. Only this time it will be special, because it will be your experience.

137 Reviews

4.9 out of 5 stars

5 star

128

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Jack Bavaro 03 Jan 2020

Very nice newer dealership... Went in for recall fix and was in and out in about 40-minutes. Very clean, quite and accommodating place.

5 rate

Jack Palumbo 31 Dec 2019

Allison was very helpful, easy to work with and very knowledgeable about the car we purchased. I would highly recommend Allison to help you with your next car purchase.

5 rate

Jason 02 Dec 2019

Allison Petty and her upper management team were wonderful people. Everyone was willing to get a deal done and help me find financing at a decent rate for a used car. Sat down with me and explained everything from back to front when it came the paperwork time. Good honest hardworking people, they do... business the right way. Their goal at the end of the day is to sell cars, but they do it in a very honest and transparent way. Only bad part was I was missing a brake fluid cap which allowed spillage and moisture to build. Show more

4 rate

Jason .K 02 Dec 2019

4 rate

Rabbi Farraj 01 Dec 2019

We were treated with utmost respect and received a great deal. The process was simple and straightforward. The folks working there were very cordial and professional.

5 rate

gobo lov 24 Nov 2019

After a negative experience with another local VW dealer we ended up at Elgin VW - it was like night & day. These guys were totally professional, receptive to concerns and really stepped up when the vehicle we ended up purchasing had an issue. I would highly recommend them, based on our October 2019... experience. Show more

5 rate

Peggy Thomas 21 Nov 2019

Rob is a knowledgeable, friendly and low-pressure guy to work with on the sales side. Marco in finance provided a detailed breakdown of the sales figures, giving me the confidence I needed to move forward with the deal, and AJ closed the transaction in a friendly, professional manner. Great dealers...hip experience - highly recommend! Show more

5 rate

Anna Astashkina 15 Nov 2019

Very friendly and knowledgeable employees. Highly recommend this place + they gave us the best price for a new car

5 rate

garlic canon 14 Nov 2019

Very helpful and had great knowledge about the vehicle is was buying. Rebecca helped us into the vehicle for our family. Thanks.

5 rate

Tee Duncan 30 Sep 2019

Very professional and thorough service on Saturday. Will definitely go back.

5 rate