How Are We Doing?

If you want to hear what our customers are saying about us, then this page has the information that you need. Our team is always hard at work delivering one of the best car buying experiences available in Chicagoland. Our friendly attitudes and our attention to detail has created some buzz on the Internet. All over the place, it seems that people are excited to talk about Elgin Volkswagen. Maybe it’s time that you come down to see us in Elgin. We can deliver the same great experience that our customers below had. Only this time it will be special, because it will be your experience.

144 Reviews

4.9 out of 5 stars

5 star

135

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Jason .K 02 Dec 2019

Allison Petty and her upper management team were wonderful people. Everyone was willing to get a deal done and help me find financing at a decent rate for a used car. Sat down with me and explained everything from back to front when it came the paperwork time. Good honest hardworking people, they do... business the right way. Their goal at the end of the day is to sell cars, but they do it in a very honest and transparent way. Only bad part was I was missing a brake fluid cap which allowed spillage and moisture to build. Show more

4 rate

Rabbi Farraj 01 Dec 2019

We were treated with utmost respect and received a great deal. The process was simple and straightforward. The folks working there were very cordial and professional.

5 rate

gobo lov 24 Nov 2019

After a negative experience with another local VW dealer we ended up at Elgin VW - it was like night & day. These guys were totally professional, receptive to concerns and really stepped up when the vehicle we ended up purchasing had an issue. I would highly recommend them, based on our October 2019... experience. Show more

5 rate

Peggy Thomas 21 Nov 2019

Rob is a knowledgeable, friendly and low-pressure guy to work with on the sales side. Marco in finance provided a detailed breakdown of the sales figures, giving me the confidence I needed to move forward with the deal, and AJ closed the transaction in a friendly, professional manner. Great dealers...hip experience - highly recommend! Show more

5 rate

Anna Astashkina 15 Nov 2019

Very friendly and knowledgeable employees. Highly recommend this place + they gave us the best price for a new car

5 rate

garlic canon 14 Nov 2019

Very helpful and had great knowledge about the vehicle is was buying. Rebecca helped us into the vehicle for our family. Thanks.

5 rate

Tee Duncan 30 Sep 2019

Very professional and thorough service on Saturday. Will definitely go back.

5 rate

Jeff Smolinske 29 Sep 2019

I felt there was no pressure to buy and the salesman and other people I dealt with were upfront and straightforward in our dealings. I didn't feel there was any attempt to deceive me. I also loved the indoor delivery of the car, as it was raining all day. I also love the new Jetta.

5 rate

Jeffery Katz 26 Sep 2019

Rob and Marco were great to work with. I purchased an Atlas and I was very selective on the trim/colors that I wanted on the car. They were able to find me the exact car I wanted in a matter of 48 hours and delivered on their promise!!!

5 rate

Cameron Kindra 19 Sep 2019

Everyone at the dealership was friendly, everyone had a positive spirit & were smiling. Everyone made sure we were comfortable & answered every question we had willingly, even though we were being very thorough with our investigation about pricing & vehicle specifications. Ultimately, I left without... any unanswered questions. Conversations during down time were friendly, professional, and respectful and we enjoyed getting to know everyone we worked with. I left with an incredible car at I price that I was comfortable with! Show more

4 rate

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