How Are We Doing?

If you want to hear what our customers are saying about us, then this page has the information that you need. Our team is always hard at work delivering one of the best car buying experiences available in Chicagoland. Our friendly attitudes and our attention to detail has created some buzz on the Internet. All over the place, it seems that people are excited to talk about Elgin Volkswagen. Maybe it’s time that you come down to see us in Elgin. We can deliver the same great experience that our customers below had. Only this time it will be special, because it will be your experience.

Customer Lobby
Showing 4-star reviews / Show all reviews
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Jason 02 Dec 2019
Allison Petty and her upper management team were wonderful people. Everyone was willing to get a deal done and help me find financing at a decent rate for a used car. Sat down with me and explained everything from back to front when it came the paperwork time. Good honest hardworking people, they do... business the right way. Their goal at the end of the day is to sell cars, but they do it in a very honest and transparent way. Only bad part was I was missing a brake fluid cap which allowed spillage and moisture to build. Show more
4 rate
Google
Jason .K 02 Dec 2019
Allison Petty and her upper management team were wonderful people. Everyone was willing to get a deal done and help me find financing at a decent rate for a used car. Sat down with me and explained everything from back to front when it came the paperwork time. Good honest hardworking people, they do... business the right way. Their goal at the end of the day is to sell cars, but they do it in a very honest and transparent way. Only bad part was I was missing a brake fluid cap which allowed spillage and moisture to build. Show more
4 rate
Google
Cameron Kindra 19 Sep 2019
Everyone at the dealership was friendly, everyone had a positive spirit & were smiling. Everyone made sure we were comfortable & answered every question we had willingly, even though we were being very thorough with our investigation about pricing & vehicle specifications. Ultimately, I left without... any unanswered questions. Conversations during down time were friendly, professional, and respectful and we enjoyed getting to know everyone we worked with. I left with an incredible car at I price that I was comfortable with! Show more
4 rate
Google
Don 11 Sep 2019
Very open with the drop off time. The pick up process needs improvement. Never had a problem with the repairs.
4 rate
Cars.com
Lucky Lucy1205 12 Mar 2019
Stopped to browse. Came home with a new car. Wonderful sales associate, Rob. No pressure. Great car. We'll see about the Service Department soon. Stay tuned .....
4 rate
Google
Lucky 30 Aug 2016
A very nice place to shop. Friendly, courteous sales force. Sadly for me, they didn't have the vehicle I was shopping for, and though they tried to 'encourage' me to take the one they had anyway, I did not, and I'll continue to shop.
4 rate
Cars.com
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