How Are We Doing?

If you want to hear what our customers are saying about us, then this page has the information that you need. Our team is always hard at work delivering one of the best car buying experiences available in Chicagoland. Our friendly attitudes and our attention to detail has created some buzz on the Internet. All over the place, it seems that people are excited to talk about Elgin Volkswagen. Maybe it’s time that you come down to see us in Elgin. We can deliver the same great experience that our customers below had. Only this time it will be special, because it will be your experience.

110 Reviews

4.9 out of 5 stars

5 star

104

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Frank J. Conti 02 May 2019

A very nice dealership with GREAT employees. My wife and I went in on April 5th and we had the pleasure of working with Rob and Vito. We were showed the model we picked out in a clean, well lit indoor showroom area. All the features were explained to us and the differences in the trim levels. No... pressure what's so ever. I was never upsold or pressured to upgrade to a different trim or model. We had the deal done in no time. As a matter of fact it was such a great experience I brought my sister inlaw in 3 weeks later and she purchased a car as well. Thank you again Vito Massi, Rob and the finance manager!! Show more

5 rate

Megan Wheeler-Couch 11 Jul 2019

Everyone was extremely kind, patient and helpful!!

5 rate

marihely hernandez 12 Mar 2020

I had a very pleasurable experience while visiting this dealership. The staff were very friendly and courteous. I would highly recommend this dealerships.

5 rate

Gabe Diaz 13 Mar 2016

I had a great experience at this dealership. Shawn Quindel made my experience fairly pain-free and I ended up driving out in a new car. Thanks Shawn.

5 rate

Yulev99 08 Jun 2018

Bought vehicle 06/05/2018 Atlas Never spent less time for purchasing new car. Thank's to Shawn Quindel .Very professional,knowledgeable & smart guy.If someone in process to by new vehicle please stop by Elgin VW ask Shawn and you will be Happy with yours experienceThank you Shawn..

5 rate

Christian W. 08 Nov 2016

What a great experience! This was by far the most friendly and welcoming car dealership experience I have ever had. My salesman, Steven Vlagos, was so knowledgeable, helpful, polite and accommodating! He helped in any way that he could all the way to assisting me with moving my belongings from my ol...d car to my new one! They have a great team including Dave (GM), Marco (Sales Mgr), Daniel (Finance) & Steve (Service Mgr). Hats off to Elgin VW! Thank you!!! They are also assisting me in the TDI buyback program! Buy your next car here! Show more

5 rate

Juan Maya 25 Oct 2018

Had the best experience with Fernando Ortega and Vito Masi.showed me couple different cars. Helped me find the right vehicle. Love my brand new passat.

5 rate

Jason 01 Oct 2016

I was very impressed with the personal touch and attention to my wishes during my new car buying experience at VW Elgin on 9/30/16. My sales person (Steve Vlagos) was super polite and really took his time to ensure I was 100% satisfied. The management & finance staff was also exceptional. I highly r...ecommend doing your purchase of a new vehicle with VW Elgin. Clean facility, helpful staff and an easy transaction. Show more

5 rate

Tony 10 Sep 2019

Jeff Gossage does a great job of not pressuring his customers into a sale. Very fair.

5 rate

Rodger VanAusdal 30 Jan 2020

Everything was good. Fairly smooth. Thought we were treated good and fair. We drove a long way to get there, they seemed to be pretty understanding of that. And put up with my twin 5 year olds well. We ran into a small issue right after accepting the Jeep. But they made it right. So I would highly ...recommend these guys. Show more

5 rate

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