How Are We Doing?

If you want to hear what our customers are saying about us, then this page has the information that you need. Our team is always hard at work delivering one of the best car buying experiences available in Chicagoland. Our friendly attitudes and our attention to detail has created some buzz on the Internet. All over the place, it seems that people are excited to talk about Elgin Volkswagen. Maybe it’s time that you come down to see us in Elgin. We can deliver the same great experience that our customers below had. Only this time it will be special, because it will be your experience.

Customer Lobby
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Peggy Thomas 21 Nov 2019
Rob is a knowledgeable, friendly and low-pressure guy to work with on the sales side. Marco in finance provided a detailed breakdown of the sales figures, giving me the confidence I needed to move forward with the deal, and AJ closed the transaction in a friendly, professional manner. Great dealers...hip experience - highly recommend! Show more
5 rate
Google
Jim Conklin 27 Jul 2020
I don’t really know where to begin. Such a great store and atmosphere. The service department is awesome and the sales staff is great. I have had the pleasure of working with Marco the sales manager and few of his sales folks. If you need a car or have yours fixed see elgin VW.
5 rate
Google
Anthony 10 Sep 2019
Customer service is top notch! Had my vehicle serviced and out the door in a timely manner. Will definitely continue to bring my vehicle here for future work/maintenance!
5 rate
Cars.com
J C 24 Jul 2020
Drove 20 hours round trip from Upstate NY to make a deal involving a trade for a vehicle at Elgin VW, and it was seriously worth every minute. After searching much of the North East US for a particularly optioned 2018 Tiguan SE, and having poor experiences with other, local dealerships, I expanded m...y search and found exactly what I was looking for. Vito and Allison were a pretty pleasure to work with in coordinating the deal over the phone and gave a very fair trade offer. Jeff, AJ, and Craig were all fantastic when we arrived to take delivery. All smooth and no-nonsense. We initially drove off, and noticed that a window switch was broken, and the tires were making a lot of noise. We brought it right back and they made everything right by fixing the switch and installing brand new tires! Very trustworthy and honest dealer. 10/10 would do business with again! Show more
5 rate
Google
Kristopher 10 Sep 2019
It was a very quick process compared to the hours you would spend at other dealers. AJ did a fantastic job, made the process simply easy
5 rate
Cars.com
Doug 10 Sep 2019
I was impressed with the professional service and the clean and friendly atmosphere. My car was serviced in the amount of time that was estimated.
5 rate
Cars.com
Geneva Pollman 11 Dec 2020
I had consulted with a representative at this location, Haley W, her guidance was helpful and her personality made the meeting comfortable. Very professional and will be recommending her to my peers who are interested in getting a new ride. -Geneva P
5 rate
Google
Merle 10 Sep 2019
Able to conduct business over the phone and not have to play all the games that are associated with most dealerships.
5 rate
Cars.com
Chelsea Whitlow 19 Dec 2020
Allison was amazing and super helpful! She was not pushy and totally understanding of our needs!!! So thankful we went here and got this awesome car!!! ♥️
5 rate
Google
Alberto 10 Sep 2019
Everything was a great experience, would definitely be buy at Elgin Volkswagen for now on and only at Elgin Volkswagen
5 rate
Cars.com
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