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60124 Elgin, IL
Sales (847) 428-2000
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60124 Elgin, IL
Sales (847) 428-2000
Today 9-8pm
Home / About Elgin Volkswagen | Volkswagen Dealer Elgin IL / Elgin volkswagen customer reviews in Elgin Il

Elgin Volkswagen Customer Reviews in
Elgin, IL

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Elgin Volkswagen is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

154 Testimonials
4.9 out of 5 stars
5 star
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I had a great experience at this dealership. Shawn Quindel made my experience fairly pain-free and I ended up driving out in a new car. Thanks Shawn.
Gabe Diaz
2016-03-13
I had a great experience at this dealership. Shawn Quindel made my experience fairly pain-free and I ended up driving out in a new car. Thanks Shawn.
A Google User
2016-03-13
My passat was not holding coolant and needed other work as well so I took it to Elgin Volkswagen April 18, 2016. They managed to fix it all that day and I picked it up close to their closing time. Close to home warning lights and messages were showing that a coolant over heating problem was happening. I pulled over and called Elgin Volkswagen who was closing in ten minutes. Even though the service department was closed a person from the service department met me at my car, drove me the rest of the way home and arranged to have the car towed back to the shop. The problem was a simple air bubble that had formed so they brought my car back to my house before I needed to leave for work the next day. The car is running good now and has no additional problems. They really went the extra mile!... More
Lynn H.
2016-04-19
Nice, clean, new, friendly people willing to work with you. I've visited a lot of VW dealers in the burbs, and these are by far the best and easiest I've worked with.
GTI fan
2016-04-20
We were looking for a car for our daughter and found a great deal.  It was priced below the Kelly Blue Book value by a couple of thousand dollars, in great condition, and she loves it.  It was a very quick transaction, and Grant Carey, our consultant, even stayed after closing time to work with us.  We couldn't be happier!!
Elisa G.
2016-06-16
The Elgin VW team was very knowledgeable. I would highly recommend my sales person Allison Petty to anyone she was fantastic. I will definitely be returning to this dealership in the future and will work with Ms. Petty again.
Mark Gundelfinger
2016-07-14
The Elgin VW staff was very helpful. I am very satisfied with the sales person who sold me my vehicle! Allison Petty was very patient and knowledgeable, I love my 2016 VW Jetta!!
Santa Teresita
2016-07-14
My sales professional, Allison Petty, made my experience at Elgin VW a very pleasant one! I would definitely recommend this dealership to any of my friends and family! The employees are very knowledgeable and patient. Thank you Allison and Elgin VW staff for all of your help. I love my car!
Santa Teresita Martinez
2016-07-14
My car buying experience at the Elgin VW was easy and painless! My sales person, Allison Petty was accommodating to my wants and needs when I  purchased my vehicle and extremely friendly! I would highly recommend this dealership.
Victoria S.
2016-07-18
Did my first service on my Volkswagen at Elgin VW. Maria took care of me and made sure everything was quick. I love the bath they gave the car it was much appreciated. I will be doing all my service at Elgin VW.
David K.
2016-07-19
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